Support Portal
Easy to use flow to guide you through your platform
Did you know we have a Knowledge Base?
Most questions can be answered via our built in Knowledge Base articles and guides
Built-In Knowledge Base
Use our Knowledge Base Menu icon to view our complete list of articles and help guides for the entire platform
Quick Support
Quick support will recognise which page you are on and offer up advice and guidance when available. Or search for the article you need on the page your on!
Having issues?
Raise a support ticket
Generate high-quality leads effortlessly and boost your sales pipeline with our powerful lead generation solution.
Open a support ticket
Click the support button below and complete the pop-up form
Response
We aim to respond to all support tickets within a 24 hours (1 working day) period.
Ticket Resolution
Most tickets we should be able to provide you with a guide or information related to your request - a Loom video response may be provided in your account or a demo account.
Strategy
Sometimes you just need some advice and guidance for your business - we're here to help!
Discovery
We can provide all the right guidance and advice based on industry best practice and our own tried and tested methods.
Execution
Take the knowledge from these sessions to implement yourself, customised for you and help expand and grow your business.
Frequently Asked Questions
How long will you get back to me?
Providing you have submitted all the correct information on the ticket, we will get back to you within 24 hours. Excl Weekends & Bank Holidays
I need help out of hours?
Please get in touch with your agency to discuss out of hours services
What are your support hours??
Our support team is available from 10am to 16:00, Monday - Friday. Excluding bank holidays and weekends.
How do I report a bug?
Submit a bug report via our contact form or email with details about the issue, steps to replicate it, and any relevant screenshots.
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